About This Site

This page includes all Historical Saas Status data prior to 2020. For live incident data, please refer to our live status page: https://status.replicon.com/

NA1
NA3
NA4
NA5
NA6
NA7
NA8
NA9
NA10
NA12
EU1
EU2
SP1

NA1 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

99.97%

Day downtime(H:M) Comments

May. 8 00:13 10:31 PM UTC – 10:44 PM UTC – Cloud Operations team identified an issue with the Network connectivity affecting the login and access to our application. Service has been restored.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 7 03:30 Scheduled Maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

99.96%

Day downtime(H:M) Comments

Dec. 3 00:17 12:34 AM UTC – 12:51 AM UTC : Cloud Operations Team identified an issue with the caching servers affecting the login and access to our application. Service has been restored.
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

99.82%

Day downtime(H:M) Comments

Apr. 5 01:19 10:31 UTC – 11:50 UTC – One of the core switch in the datacenter failed and automatic database cluster failover from the primary node to the secondary node also failed due to which connectivity to one of the database server was lost. During this time all the customers hosted on this database server could not login and access the application. CloudOps team did a manual failover to the secondary node and IT team fixed the bad switch and brought the node up.
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 20 01:10 Scheduled maintenance
September

99.80%

Day downtime(H:M) Comments

Sep. 5 01:25 13:00 UTC – 14:25 UTC – Our Datacenter suffered a partial power outage and automatic cluster failover from the primary node to the secondary node also failed due to which connectivity to some of the database servers was lost. During this time approximately 30% of customers could not login and access the application. Our IT team manually failed over to the secondary node and around 14:25 UTC logins and access to the application were restored.
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

99.79%

Day downtime(H:M) Comments

Apr. 17 01:30 10:15 AM UTC – 11:45 AM UTC – Replicon Cloud Operations team identified a degradation with a number of servers in our core service resulting in a service disruption. During this time logins were intermittently failing when processed by the affected servers. Service has been restored.
March

100%

Day downtime(H:M) Comments

Mar. 10 00:35 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

99.96%

Day downtime(H:M) Comments

Dec. 9 00:20 8:33 PM UTC – 8:53 PM UTC: Replicon Cloud Operations Team identified an issue with the DNS Service affecting logins. The issue has been resolved and service has been restored
November

99.73%

Day downtime(H:M) Comments

Nov. 11 00:15 Replicon Cloud Operations Team identified an issue with one of the Load Balancer and fixed it. Service has been restored.

Nov. 19 01:40 Replicon Cloud Operations Team identified an issue with the DNS Service and fixed it. Service has been restored.
October

100%

Day downtime(H:M) Comments

No downtime
September

99.94%

Day downtime(H:M) Comments

Sep. 15 00:28 05:13 AM UTC to 05:41 AM: Replicon Cloud Operations Team has identified and resolved an issue with one of the Load Balancer. Service has been restored.
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

99.99%

Day downtime(H:M) Comments

May. 8 00:04 6:35 pm to 6:39 pm UTC – Replicon Cloud Operations Team identified an issue with the network provider and it was resolved by the vendor. During this outage, Customers were not able to access the Cloud services.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2016

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

99.98%

Day downtime(H:M) Comments

Jul. 1 00:08 2.04pm to 2.12pm MDT – We identified and resolved an issue with our load balancer. Service has been restored.
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45pm to 10:54pm MDT – We identified an issue with login page, the issue as resolved and service has been restored.
August

99.53%

Day downtime(H:M) Comments

Aug. 8 00:40 Scheduled maintenance

Aug. 29 03:30 8.30pm to 12.00am – We identified an issue with core network, the issue was resolved and service has been restored.
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2014

December

100%

Day downtime(H:M) Comments

No downtime
November

99.80%

Day downtime(H:M) Comments

Nov. 6 01:28 14:44 to 16:14 MST – We experienced network routing issues with our upstream network provider, which caused all new logins to fail. We have re-routed all network traffic to a different upstream. We regret for any inconvenience caused.
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

99.98%

Day downtime(H:M) Comments

Jul. 22 00:08 One of our Database Clusters failed, which necessitated a failover. 40% of our customers were affected, as well as logins to Gen2 services.
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2013

December

99.93%

Day downtime(H:M) Comments

Dec. 9 00:31 6.43am to 7.14am MST – We identified and resolved an issue with our Load Balancer. Service has ben restored
November

100%

Day downtime(H:M) Comments

Nov. 2 00:11 Scheduled maintenance
October

99.89%

Day downtime(H:M) Comments

Oct. 22 00:49 10:37am to 11:26am MDT – We identified an issue with core network, that affected new logins. The issue was resolved and service has been restored.

Oct. 26 00:50 Scheduled maintenance
September

99.97%

Day downtime(H:M) Comments

Sep. 12 00:15 9.30 to 9.45pm MDT – Our key store cluster suffered a failure that affected logins. Operations team fixed by fail-over to standby server, service has been restored.

Sep. 14 21:00 Scheduled maintenance

Sep. 21 02:38 Scheduled maintenance
August

99.92%

Day downtime(H:M) Comments

Aug. 1 02:30 Scheduled maintenance

Aug. 5 00:15 4:20 MDT to 4.35 MDT – SaaS team has identified and resolved an issue with our login service. Service has been restored

Aug. 16 00:07 12:27pm to 12:34pm MDT – SaaS team has identified and resolved an issue with one of our endpoint. Service has been restored

Aug. 17 03:40 Scheduled maintenance

Aug. 27 00:15 9am to 9.15am MDT – SaaS Team has identified and resolved an issue with login service. Service has been restored
July

100%

Day downtime(H:M) Comments

Jul. 27 00:24 Scheduled maintenance
June

99.98%

Day downtime(H:M) Comments

Jun. 5 00:07 1:10pm to 1:17pm MDT, We suffered an issue with a core database that affected logins. The issue was resolved and service was restored.
May

99.95%

Day downtime(H:M) Comments

May. 30 00:22 The Replicon SaaS team has identified and resolved an issue with our login service. Service has been restored
April

99.69%

Day downtime(H:M) Comments

Apr. 18 01:00 6.20am to 7.20am MDT – The Replicon SaaS Team has identified and resolved an issue. Service has been restored.

Apr. 18 01:15 1:00am MDT to 2.15am MDT – We experienced technical difficulties during product upgrade, SaaS team and Engineering team fixed the issue.

Apr. 20 01:45 Scheduled maintenance
March

99.72%

Day downtime(H:M) Comments

Mar. 11 01:00 8.30am to 9.30am MDT – We suffered performance degradation, 60% of our customers were affected. SaaS team identified and fixed.

Mar. 15 00:05 9.20am – 9.25am MDT, The SaaS team identified and resolved a technical issue with the load balancing services.

Mar. 16 00:11 Scheduled maintenance

Mar. 16 00:12 Scheduled maintenance

Mar. 24 00:35 4.20am MDT to 4.55am MDT, We experienced technical difficulties on Load Balancer, SaaS team identified and fixed.

Mar. 25 00:25 2.45am to 3.10am MDT – We experienced technical difficulties on primary Load Balancer, SaaS Team fixed by failing over to Standby Load balancer.
February

100%

Day downtime(H:M) Comments

No downtime
January

99.94%

Day downtime(H:M) Comments

Jan. 14 00:10 4.05pm to 4.15pm MST We performed a scheduled restart of the load balancer to correct a non critical issue. As we failed over services to the standby loadbalancer, the cluster unexpectedly failed all services. The SaaS team logged into the load balancer and corrected the issue, bringing the services back up on the cluster.

Jan. 30 00:15 At 12:07pm MST, our key store cluster suffered a failure. A restart of the cluster was performed by our operations team, and service was restored at 12:22pm MST.

2012

December

99.51%

Day downtime(H:M) Comments

Dec. 1 00:40 Scheduled maintenance

Dec. 3 00:40 We sufferer database performance issue; that caused outage for 11% of our customers.

Dec. 5 02:00 We had our Storage Cluster partial failure, which caused performance degradation to our Cloud Service.

Dec. 5 01:00 Our Cloud Service was shutdown to repair the Storage cluster performance degradation.

Dec. 8 00:55 Scheduled maintenance
November

99.78%

Day downtime(H:M) Comments

Nov. 29 01:15 We discovered performance degrade with our recent update; we rolled back to correct the issue.

Nov. 29 00:20 The Replicon SaaS Team has identified and resolved an issue. Service has been restored
October

99.76%

Day downtime(H:M) Comments

Oct. 6 01:00 Scheduled maintenance

Oct. 9 00:20 At 6:40am-7:00am MDT, our database cluster suffered a technical issue. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 15 00:25 9.25am to 9.50am MDT, our database cluster suffered a technical issue. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 15 00:05 10;40 to 10:45am MDT our database cluster suffered a technical issue. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 16 00:10 At Oct 16 at 11:40am-11:50am MDT, our database cluster suffered a technical issue. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 16 00:12 At 12:10pm-12:22pm MDT, our database cluster suffered a technical issue and failed over to the standby server. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 16 00:31 At 1:09pm-1:40pm MDT, our database cluster suffered a failover. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 16 00:04 At 2:14pm-2:17pm MDT, our database cluster suffered a fail-over. Our SaaS and Engineering teams resolved the issue, and service was restored.

Oct. 16 00:02 At 2:56pm-2:58pm MDT, our database cluster suffered a fail-over. Our SaaS and Engineering disabled the monitoring of the cluster as it was misidentifying a failure, and service was restored.

Oct. 20 01:00 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

99.93%

Day downtime(H:M) Comments

Aug. 13 00:30 At 8:00am MDT, several of our servers experienced a performance anomaly caused by memory issues on 3 of the servers. The operations team immediately deployed standby servers, and took the affected servers offline, and transitioned customers to the new servers. This was completed at 8:30am MDT, and the service performance was back to normal.
July

100%

Day downtime(H:M) Comments

No downtime
June

99.80%

Day downtime(H:M) Comments

Jun. 6 01:06 Slow performance

Jun. 13 00:20 The Replicon SaaS team has identified and resolved an issue. Service has been restored.
May

99.92%

Day downtime(H:M) Comments

May. 7 00:37 SaaS Performance Issue
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

99.93%

Day downtime(H:M) Comments

Jan. 21 00:30 Replicon SaaS team identified an issue with our DNS servers causing login failures to instances on our EU datacenter. Issue resolved.

2011

December

100%

Day downtime(H:M) Comments

No downtime
November

99.88%

Day downtime(H:M) Comments

Nov. 3 00:50 The Replicon SaaS team identified an issue with network provider and resolved. During this outage, customers would not be able to access the SaaS service.
October

99.77%

Day downtime(H:M) Comments

Oct. 20 00:04 The Replicon SaaS team identified an issue with the internet circuit at our EU datacenter. During this outage, SaaS customers hosted on the EU servers were not able to login to the service. The problem was resolved by our network provider.

Oct. 22 01:25 We identified a problem with our backup network connection during scheduled failover testing. During this time, customers were not able to login to the service, while users already logged in were not affected. We performed emergency maintenance on the network to resolve the issue.

Oct. 31 00:14 The Replicon SaaS team has identified and resolved an issue. Service has been restored. Check back here for full details of outage.
September

100%

Day downtime(H:M) Comments

Sep. 24 00:25 Scheduled maintenance
August

99.99%

Day downtime(H:M) Comments

Aug. 31 00:03 We experienced a failure with one of our load balanancing server clusters. Our techs identified the problem and manually repaired the cluster. The issue has now been resolved.
July

99.96%

Day downtime(H:M) Comments

Jul. 13 00:12 We experienced a temporary network compatibility issue. To ensure data integrity, our software automatically suspended links to our databases. The links were restored as soon as the incompatibility was resolved.

Jul. 28 00:07 We experienced a failure with one of our load balanancing server clusters. Our techs identified the problem and manually repaired the cluster. The issue has now been resolved and steps were taken to prevent a repeat of the unique situation.
June

99.93%

Day downtime(H:M) Comments

Jun. 13 00:15 We experienced a server performance degradation that caused our queue to fail when it filled up. Our engineering team resolved the issue and has taken measures to help prevent a recurrence.

Jun. 28 00:14 We experienced a performance degradation in one of our web services, which affected our load balancing system. We resolved the issue and took measures to help prevent a recurrence.
May

100%

Day downtime(H:M) Comments

No downtime
April

99.84%

Day downtime(H:M) Comments

Apr. 16 00:10 Scheduled maintenance

Apr. 20 00:15 Scheduled maintenance

Apr. 24 01:10 We identified an issue with our UK data center which caused login failures for some customers. We have addressed this problem and it is completely resolved. No North American customers were affected. We apologize for any inconvenience.
March

100%

Day downtime(H:M) Comments

Mar. 26 00:08 Scheduled maintenance
February

99.99%

Day downtime(H:M) Comments

Feb. 22 00:06 While we were troubleshooting a database issue, SQL server slowed its processing of requests. This overloaded the queue, causing a temporary failure. To help avoid this in the future, we”ve implemented alerts that occur sooner in our monitoring.

Feb. 26 00:11 Scheduled maintenance
January

99.92%

Day downtime(H:M) Comments

Jan. 2 00:09 Scheduled maintenance

Jan. 27 00:35 Some customers had intermittent login issues to their service. Root cause identified and fixed.

Jan. 29 00:13 Scheduled maintenance

2010

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

99.91%

Day downtime(H:M) Comments

Oct. 1 00:40 The Replicon SaaS team identified and resolved a database issue within 40 minutes. Some customers might have had trouble accessing the service during that time.

Oct. 30 00:12 Scheduled maintenance
September

99.90%

Day downtime(H:M) Comments

Sep. 29 00:42 The Replicon team resolved an external service issue at 2am MT. During the outage, customers might have had trouble accessing the SaaS service.
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 10 04:40 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

99.74%

Day downtime(H:M) Comments

May. 3 00:56 Several servers in our North American data center experienced a performance degradation, which resulted in some customers experiencing slow performance or not being able to login.

May. 10 00:08 Customers might have experienced difficulties logging in due to a network issue. The problem was resolved within 8 minutes as of 09:04am MT. We apologize for any inconvenience this may be causing you.

May. 12 00:32 Customers might have experienced difficulties logging in due to a network issue. The problem was resolved as of 09:30pm MT. We apologize for any inconvenience this may be causing you.

May. 14 02:25 Scheduled maintenance

May. 20 00:20 Reset UK server for Web TimeSheet 8.12.10 SR1 update.
April

99.95%

Day downtime(H:M) Comments

Apr. 12 00:12 The Replicon SaaS team identified and resolved an issue with an external service causing intermittent access to the login page.

Apr. 19 00:03 Replicon Support discovered an issue with a third party service that has since been resolved. During the brief outage, customers would experience inconsistent access to the login page.

Apr. 23 00:05 The Replicon SaaS team discovered an issue with an external service. The root cause has been isolated and resolved and intermittent login page issue is remedied.
March

99.97%

Day downtime(H:M) Comments

Mar. 2 00:03 Replicon Support discovered an issue with a third party service that has since been resolved. During the brief outage, customers would experience inconsistent access to the login page.

Mar. 8 00:07 The Replicon SaaS team discovered an issue with an external service. The root cause has been isolated and resolved and intermittent login page issue is remedied.

Mar. 15 00:02 The Replicon SaaS team identified and resolved an issue with an external service causing intermittent access to the login page.
February

100%

Day downtime(H:M) Comments

No downtime
January

99.85%

Day downtime(H:M) Comments

Jan. 4 00:17 The Replicon SaaS team identified and resolved an issue with an external service causing intermittent access to the login page.

Jan. 22 00:38 Replicon SaaS team indentified an issue with a data center power circuit that blocked access to the service. Issue resolved.

Jan. 29 00:14 The Replicon SaaS team discovered an issue with an external service. The root cause has been isolated and resolved and intermittent login page issue is remedied.

2009

December

99.67%

Day downtime(H:M) Comments

Dec. 11 02:15 The Replicon SaaS team discovered an issue with an external service. The root cause has been isolated and resolved and intermittent login page issue is remedied.

Dec. 16 00:12 The Replicon SaaS team identified and resolved an issue with an external service causing intermittent access to the login page.
November

99.97%

Day downtime(H:M) Comments

Nov. 9 00:11 The Replicon SaaS team identified and resolved an issue with an external service causing intermittent access to the login page.

Nov. 13 00:02 The Replicon SaaS team identified and resolved an issue with an external service causing intermittent access to the login page.
October

99.98%

Day downtime(H:M) Comments

Oct. 14 00:04 Replicon SaaS team identified an issue with our DNS servers causing debilitated access to the login page. Issue resolved.

Oct. 26 16:00 Scheduled maintenance

Oct. 26 13:00 Scheduled maintenance

Oct. 26 00:05 The Replicon SaaS team discovered an issue with an external service. The root cause has been isolated and resolved and intermittent login page issue is remedied.
September

99.44%

Day downtime(H:M) Comments

Sep. 1 04:03 The Replicon SaaS team identified an issue with a new version deployed over the weekend. During this outage, customers would have intermittent access to the service, as well as varied performance. The root cause was isolated and resolved.

NA3 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 02:09 Scheduled Maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

99.80%

Day downtime(H:M) Comments

Oct. 13 00:49 Scheduled Maintenance

Oct. 24 01:30 07:20 AM UTC – 08:50 AM UTC – Replicon Cloud Operations team identified an issue with one of the backend caching system which caused intermittent login failures to our application on NA3 endpoint. Service has been restored.
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 01:00 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 01:46 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

Feb. 17 00:37 Scheduled maintenance
January

99.75%

Day downtime(H:M) Comments

Jan. 4 00:07 11:45 PM UTC – 11:52 PM UTC: Replicon Cloud Operations Team identified an issue with one of the core services which was affecting logins. Service has been restored.

Jan. 17 01:45 05:00 PM UTC – 06:45 PM UTC: Replicon Cloud Operations Team identified an issue with our vendor caching services which affected some functionalities of the application. We did a cluster failover and service has been restored.

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 9 00:59 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

May. 27 00:37 Scheduled maintenance

May. 27 01:12 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 11 01:58 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 01:28 Scheduled maintenance

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 01:45 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 01:47 Scheduled maintenance

Oct. 29 02:10 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 01:31 Scheduled maintenance

Sep. 17 00:57 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

99.95%

Day downtime(H:M) Comments

Jun. 1 00:21 05:56 PM to 06:17 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA3 swimlane. Service has been restored.
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 00:35 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 3 00:26 Scheduled maintenance

Oct. 10 00:30 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA3 swimlane. Service has been restored.
August

100%

Day downtime(H:M) Comments

Aug. 22 01:25 Scheduled maintenance

Aug. 29 01:22 Scheduled maintenance
July

100%

Day downtime(H:M) Comments

No downtime
June

99.65%

Day downtime(H:M) Comments

Jun. 22 02:30 8:00 AM to 10:30 AM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA3 swimlane. Service has been restored.
May

100%

Day downtime(H:M) Comments

May. 24 01:42 Scheduled maintenance

May. 31 00:45 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime

NA4 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 00:34 Scheduled Maintenance

Dec. 8 01:05 Scheduled Maintenance
November

99.98%

Day downtime(H:M) Comments

Nov. 21 00:09 12:51 PM UTC – 1:00 PM UTC: Replicon Cloud Operations Team identified an issue while deploying a new infrastructure change which impacted the ability to login and access to our application. Service has been restored.
October

100%

Day downtime(H:M) Comments

Oct. 13 00:48 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

99.95%

Day downtime(H:M) Comments

Jun. 5 00:20 20:04 UTC – 20:24 UTC – Cloud Operations Team identified a service degradation while deploying new software changes. During this time NA4 Cloud Services were unavailable. Service has been restored.
May

99.95%

Day downtime(H:M) Comments

May. 30 00:23 23:35 UTC – 23:58 UTC – Cloud Operations Team identified a service degradation while deploying new software changes. During this time NA4 Cloud Services were unavailable. Service has been restored.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 02:15 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

99.92%

Day downtime(H:M) Comments

Mar. 24 00:55 Scheduled maintenance

Mar. 29 00:35 03:05 AM UTC – 03:40 AM UTC – Replicon Cloud Operations team identified an issue with an internal service. During this time, NA4 Cloud Services were unavailable. Service has been restored.
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 8 04:30 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 3 00:29 Scheduled maintenance
May

100%

Day downtime(H:M) Comments

May. 27 01:12 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 11 01:48 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 01:22 Scheduled maintenance

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 04:02 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 01:38 Scheduled maintenance

Oct. 29 03:36 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 01:00 Scheduled maintenance

Sep. 17 01:02 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 00:48 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

99.96%

Day downtime(H:M) Comments

Dec. 16 00:20 01:29 PM to 01:49 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA4 swimlane. Service has been restored.
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 3 00:30 Scheduled maintenance

Oct. 10 00:31 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA4 swimlane. Service has been restored.
August

100%

Day downtime(H:M) Comments

Aug. 22 01:45 Scheduled maintenance

Aug. 29 00:50 Scheduled maintenance
July

100%

Day downtime(H:M) Comments

No downtime
June

99.76%

Day downtime(H:M) Comments

Jun. 22 01:45 7:00 AM to 8:45 AM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA4 swimlane. Service has been restored.
May

100%

Day downtime(H:M) Comments

May. 31 00:25 Scheduled maintenance

NA5 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 02:09 Scheduled Maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 13 00:58 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

99.89%

Day downtime(H:M) Comments

Jan. 25 00:48 05:15 PM to 06:03 PM UTC Time – Cloud Operations Team identified an issue with the connections from database servers to application servers. During this time NA5 Cloud Services were unavailable. Service has been restored.

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 00:55 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

99.93%

Day downtime(H:M) Comments

Apr. 19 00:30 05:15 PM UTC – 05:45 PM UTC – Replicon Cloud Operations Team observed a performance degradation in our backend queuing services leading to performance degradation of all services on NA5 swimlane. Service has been restored.
March

100%

Day downtime(H:M) Comments

Mar. 24 03:37 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

99.88%

Day downtime(H:M) Comments

Aug. 1 00:53 12:37 AM to 1:30 AM UTC – Replicon Cloud Operations Team corrected a disruption in one of our core services resulting in service disruption. Service has been restored.
July

100%

Day downtime(H:M) Comments

Jul. 8 05:22 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 3 00:57 Scheduled maintenance
May

99.98%

Day downtime(H:M) Comments

May. 27 00:42 Scheduled maintenance

May. 31 00:11 Replicon Cloud Operations Team noticed a service disruption affecting specific types of Timesheet services to fail on NA5 swimlane due to an issue with our vendor caching services.Service has been restored.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 11 01:41 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 01:28 Scheduled maintenance

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 01:45 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 01:11 Scheduled maintenance

Oct. 29 01:20 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 00:55 Scheduled maintenance

Sep. 17 00:41 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

Aug. 20 01:15 Scheduled maintenance
July

99.52%

Day downtime(H:M) Comments

Jul. 14 02:50 11:05 AM to 01:55 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA5 swimlane. Service has been restored.

Jul. 27 00:45 07:30 PM to 08:15 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA5 swimlane. Service has been restored.
June

100%

Day downtime(H:M) Comments

No downtime
May

99.95%

Day downtime(H:M) Comments

May. 18 00:24 08:20 AM to 08:44 AM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA5 swimlane. Service has been restored.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 05:12 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

99.95%

Day downtime(H:M) Comments

Nov. 10 00:20 09:30 PM to 09:50 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA5 swimlane. Service has been restored.
October

100%

Day downtime(H:M) Comments

Oct. 3 01:10 Scheduled maintenance

Oct. 10 00:36 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA5 swimlane. Service has been restored.
August

100%

Day downtime(H:M) Comments

Aug. 22 01:00 Scheduled maintenance

Aug. 29 00:59 Scheduled maintenance
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime

NA6 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 00:31 Scheduled Maintenance

Dec. 8 01:05 Scheduled Maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 13 00:58 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

99.89%

Day downtime(H:M) Comments

Sep. 6 00:49 00:21 AM UTC – 01:10 AM UTC Replicon Cloud Operations team has identified an issue with the deployment on one of the middle-ware application which affected new logins on NA6 swimlane. Issue was identified and fixed.
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 01:09 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 00:57 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

Feb. 17 00:26 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 9 02:05 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 3 00:47 Scheduled maintenance
May

100%

Day downtime(H:M) Comments

May. 27 01:18 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 11 00:50 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 01:09 Scheduled maintenance

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 04:13 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 01:25 Scheduled maintenance

Oct. 29 03:55 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 01:06 Scheduled maintenance

Sep. 17 00:38 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

99.77%

Day downtime(H:M) Comments

May. 5 01:20 06:50 AM to 08:10 AM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA6 swimlane. Service has been restored.

May. 18 00:24 09:04 AM to 09:28 AM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA6 swimlane. Service has been restored.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 00:39 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 3 00:32 Scheduled maintenance

Oct. 10 00:27 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA6 swimlane. Service has been restored.
August

100%

Day downtime(H:M) Comments

Aug. 22 00:55 Scheduled maintenance

Aug. 29 00:49 Scheduled maintenance
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime

NA7 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 02:02 Scheduled Maintenance

Dec. 14 00:43 Scheduled Maintenance
November

99.71%

Day downtime(H:M) Comments

Nov. 7 01:46 05:16 PM UTC – 07:02 PM UTC – Replicon Cloud Operations team identified an issue causing login failures and access to the application for the tenants hosted on one of the database server. Service has been restored.

Nov. 7 00:19 04:01 PM UTC – 04:20 PM UTC – Replicon Cloud Operations team identified an issue causing login failures and access to the application for the tenants hosted on one of the database server. Service has been restored.
October

100%

Day downtime(H:M) Comments

Oct. 13 01:07 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 00:47 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 01:32 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 9 01:58 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 10 00:41 Scheduled maintenance
May

100%

Day downtime(H:M) Comments

May. 28 00:24 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 11 01:04 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 01:28 Scheduled maintenance

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 01:45 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 01:31 Scheduled maintenance

Oct. 29 02:11 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 00:56 Scheduled maintenance

Sep. 17 01:04 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 00:51 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 3 00:42 Scheduled maintenance

Oct. 10 00:30 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA7 swimlane. Service has been restored.
August

100%

Day downtime(H:M) Comments

Aug. 22 08:35 Scheduled maintenance

Aug. 29 01:05 Scheduled maintenance
July

100%

Day downtime(H:M) Comments

No downtime

NA8 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 00:29 Scheduled Maintenance

Dec. 8 01:05 Scheduled Maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 13 01:05 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 29 01:10 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 00:54 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 9 01:40 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 10 00:57 Scheduled maintenance
May

99.96%

Day downtime(H:M) Comments

May. 25 00:06 3:54 PM to 4:00 PM UTC – Replicon Cloud Operations Team noticed a service disruption affecting specific types of Timesheet services to fail on NA8 swimlane due to an issue with our vendor caching services.Service has been restored.

May. 25 00:12 01:33 PM to 01:45 PM UTC – Replicon Cloud Operations Team noticed a service disruption affecting the logins on NA8 swimlane. Service has been restored.

May. 28 00:54 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

99.96%

Day downtime(H:M) Comments

Mar. 6 00:20 6:35 AM to 6:55 AM Mountain Time – Cloud Operations Team observed a performance degradation affecting services on NA8 Swimlane. Service has been restored.
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 04:03 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 01:24 Scheduled maintenance

Oct. 29 01:17 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 11 00:53 Scheduled maintenance

Sep. 17 01:00 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

99.87%

Day downtime(H:M) Comments

May. 23 01:00 11:20 AM to 12:20 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on NA8 swimlane. Service has been restored.
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime

NA9 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 00:29 Scheduled Maintenance

Dec. 8 01:05 Scheduled Maintenance
November

99.97%

Day downtime(H:M) Comments

Nov. 8 00:11 07:31 PM UTC – 07:42 PM UTC – Replicon Cloud Operations team identified an issue while deploying new software changes causing intermittent login failures and access to the application. Service has been restored.
October

100%

Day downtime(H:M) Comments

Oct. 20 01:13 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 00:44 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 00:58 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime

NA10 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 20 01:12 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime

NA12 Service Available

EU1 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 01:30 Scheduled Maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 13 00:37 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 01:13 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 02:10 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

Feb. 17 00:28 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 8 04:45 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 10 00:54 Scheduled maintenance
May

100%

Day downtime(H:M) Comments

May. 28 01:52 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 11 02:20 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 02:47 Scheduled maintenance

2016

December

99.87%

Day downtime(H:M) Comments

Dec. 3 01:50 Scheduled maintenance

Dec. 14 01:00 1:40 am to 2.40 am UTC – Replicon Operations team identified and resolved an issue. Service has been restored.
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 22 02:10 Scheduled maintenance

Oct. 29 03:29 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 00:44 Scheduled maintenance

Sep. 18 00:35 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 00:46 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 3 00:29 Scheduled maintenance

Oct. 10 00:24 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on EU1 swimlane. Service has been restored.

EU2 Service Available

SP1 Service Available

2020

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2019

December

100%

Day downtime(H:M) Comments

Dec. 7 02:10 Scheduled Maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 13 00:33 Scheduled Maintenance
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2018

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 28 01:04 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

Mar. 24 01:13 Scheduled maintenance
February

100%

Day downtime(H:M) Comments

No downtime
January

100%

Day downtime(H:M) Comments

No downtime

2017

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

No downtime
September

100%

Day downtime(H:M) Comments

No downtime
August

100%

Day downtime(H:M) Comments

No downtime
July

100%

Day downtime(H:M) Comments

Jul. 9 00:47 Scheduled maintenance
June

100%

Day downtime(H:M) Comments

Jun. 3 00:47 Scheduled maintenance
May

100%

Day downtime(H:M) Comments

May. 27 02:20 Scheduled maintenance
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 12 02:01 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

Jan. 7 00:43 Scheduled maintenance

2016

December

100%

Day downtime(H:M) Comments

Dec. 3 03:00 Scheduled maintenance
November

100%

Day downtime(H:M) Comments

No downtime
October

99.87%

Day downtime(H:M) Comments

Oct. 11 01:00 5:45pm to 6:45pm GMT – We identified an issue with new logins, the issue has been resolved and service has been restored.

Oct. 22 01:50 Scheduled maintenance

Oct. 29 02:50 Scheduled maintenance
September

100%

Day downtime(H:M) Comments

Sep. 10 00:43 Scheduled maintenance

Sep. 17 01:24 Scheduled maintenance
August

100%

Day downtime(H:M) Comments

Aug. 20 00:40 Scheduled maintenance
July

100%

Day downtime(H:M) Comments

No downtime
June

100%

Day downtime(H:M) Comments

No downtime
May

100%

Day downtime(H:M) Comments

No downtime
April

100%

Day downtime(H:M) Comments

No downtime
March

100%

Day downtime(H:M) Comments

No downtime
February

100%

Day downtime(H:M) Comments

Feb. 13 00:32 Scheduled maintenance
January

100%

Day downtime(H:M) Comments

No downtime

2015

December

100%

Day downtime(H:M) Comments

No downtime
November

100%

Day downtime(H:M) Comments

No downtime
October

100%

Day downtime(H:M) Comments

Oct. 3 00:37 Scheduled maintenance

Oct. 10 00:21 Scheduled maintenance
September

99.98%

Day downtime(H:M) Comments

Sep. 26 00:09 10:45 PM to 10:54 PM Mountain Time – Cloud Operations Team observed a performance degradation affecting logins on SP1 swimlane. Service has been restored.

Historical Saas Status (Prior to 2020)

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