How is the Total Score for a request calculated?
The total score lets you compare the priority of requests, by combining their value, investment, and risk scores into a single number:
Total Score = Return on investment (ROI) * Adjustment for risk
ROI = (Value - Investment) / Investment * 100
Adjustment for risk:
|
Risk score |
% to adjust ROI |
Adjustment value in formula – if ROI is positive |
Adjustment value in formula – if ROI is negative |
|---|---|---|---|
|
0 or 1 |
0% |
0 |
0 |
|
2 |
5% |
.95 |
1.05 |
|
3 |
10% |
.9 |
1.1 |
|
4 |
15% |
.85 |
1.15 |
|
5 |
20% |
.8 |
1.2 |
Example 1:
-
Value = 3
-
Investment = 1
-
Risk = 2
-
Total Score = (3-1)/1 * 100 * 0.95 = 190.00
Example 2:
-
Value = 2
-
Investment = 3
-
Risk = 3
-
Total Score = (2-3)/3 * 100 * 1.10 = -36.67