How do I clear my browser's cache?
Polaris is updated with new features and fixes on a regular basis. To ensure you’re always seeing the latest Polaris functionality, you may occasionally need to clear your browser’s cache (temporary Internet files) – especially if you don’t log out of the application each day.
To clear your browser's cache, follow the appropriate procedure listed below.
Remember that if you clear your cookies, any login credentials saved in the browser will be lost.
It is typically a good idea to close your browser and relaunch after clearing your cache.
Internet Explorer 10.x, 11.x (Win) |
Be sure to deselect any other check boxes if you don’t want those items to be deleted.
This message displays at the bottom of the browser when the cache is cleared: Internet Explorer has finished deleting the selecting browsing history. |
Firefox latest (Win and Mac) Last updated at version: 55.0.3 |
*This option may be unclickable if, on the Options > Privacy page, you have Never remember history or Use custom settings for history > Always use private browsing mode enabled. |
Chrome latest (Win and Mac) Last updated at version: 60.0.3112.113 |
Be sure to deselect any other check boxes if you don’t want those items to be deleted.
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Safari latest (Mac) Last updated at version: 11604.1.38.1.7 |
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Related links
Submitting and viewing Support tickets
Authorizing remote support