Setting up job-based scheduling
This topic relates to our new job-scheduling feature. If you're looking for help with our older scheduling functionality, please refer to Scheduling your employees (legacy scheduling).
Replicon administrators need to do a few things to ensure job-based scheduling is ready to use by schedule managers.
Assign licenses and permissions
Schedule managers need to be assigned the following in their user profiles:
- A Workforce Management license
- The Schedule Manager role
Plus, they need the following enabled in their Schedule Manager permission set:
- Schedule and Shift Job permissions
Permission to view skills, costs, and the Attendance Monitoring component are also typically assigned, but can be disabled, if desired.
Shift workers need to be assigned the following in their user profiles:
- A Workforce Management license
- Their schedule type set to Shift Schedule in on the Schedule tab
With these assigned, users will be available in the Schedule section of Replicon.
Create shifts
Each job schedule that schedule managers create includes one or more shifts, comprised of one or more roles that need to be filled.
Administrators are responsible for adding the shifts schedule managers can choose from. Or, you can assign schedule managers a limited administrator role, with only Shifts permission enabled, so they can create the shifts they need directly.
Refer to Setting up shifts for information on how to create shifts.
Create roles
Each shift a schedule manager adds to a job schedule includes one or more roles that need to be assigned to users to complete the job.
While schedule managers choose which roles are required, administrators typically add the roles that they can choose from.
Refer to Setting up roles for more information.
Create skills
For each role a schedule manager includes in a job schedule, they have the option of specify skill requirements for that role.
While schedule managers choose which skills are required, administrators typically add the skills that they can choose from.
Refer to Setting up skills for more information.
Create groups
Schedule managers can limit which other schedule managers can view the job schedules they create by applying group restrictions.
If your organization plans to use this feature, ensure groups are set up and assigned in Replicon.
Refer to Setting up groups for more information.
Assign roles, skills, and groups to users
Once you’ve created roles, skills, and groups, ensure they’re assigned to the appropriate end users via their user profiles.
Set up notification options
On the Administration > Notifications System > Notifications page, ensure Employee: Schedule Modified is enabled, and that notifications are enabled in shift workers’ user profiles.