I can’t see a user’s name in the Users list

If a user exists, but you can't see their name on the Administration > Users page, that user's profile might be disabled.

To show all users, including disabled ones, set the User Status field located at the top, right-hand side of the page to All.

Refer to Enabling, disabling, and deleting users for more information.

Related topics

Enabling, disabling, and deleting users
Adding users and assigning them user profile settings
About the user profile fields
Using data import to mass add, update, and delete data