Holiday hours do not auto-populate on timesheets

There are a few possible reasons why timesheets you’ve set to automatically populate with holiday bookings might not auto-populate:

• The Automatically Add Holiday Time to the Timesheet option is unchecked at Administration > Timesheets > Timesheet Settings
• The Time Off Type for Holidays option at Administration > Time Off > Time off Settings is not set to Holiday
• The holiday was added to the employee’s holiday calendar after the timesheet was generated
• The holiday calendar was assigned to the employee after the timesheet was generated
• The holiday is a partial-day holiday, and the holiday time off type uses days, not hours
• The user wasn't scheduled to work that day
• If the holiday policy includes a balance limit, and they don't have sufficient time off left in their balance for the holiday booking
• The holiday is a partial-day, and the time off type requires start and end times to be recorded

If holidays did not auto-populate:

1. Ensure the issues listed above have been fixed.
2. Go to Administration > Company > Holiday Calendars, and click the calendar for the holiday.
3. Click the  icon for the holiday.
4. Click Add Bookings.

A booking for the holiday will be added to all users. However, if a holiday booking already exists for a user, no new booking will be added.

FAQs

How do I fix existing holiday booking that include an error?

Refer to this topic for more information.

Related links

Managing holiday bookings
Automatically generating holiday bookings
Adding multiple holiday bookings at once
How do I fix existing holiday bookings that include errors?
The Holiday time off type isn't available when booking time off