Help Employees

Using the Replicon Mobile app

Looking for help with this feature in Polaris? Check out Using the Replicon Mobile app in the Polaris help.

The Replicon Mobile app allows you to view, record, and approve time, expenses, and time off via your Android or iOS device. Data entered syncs seamlessly with the full cloud-based version of Replicon.

The app is available in the App Store and at Google Play.

Why use Replicon Mobile?

Replicon Mobile:

  • Allows employees to record details of time they worked from anywhere, while details are still fresh in their minds, thus improving accuracy
  • Improves time entry compliance, because it’s more convenient to complete timesheets or punch in and out
  • Lets users easily photograph and submit expense receipts, decreasing the chance of losing them

Features of Replicon Mobile

You can use the app to carry out the following actions.

Complete timesheets

  • Use a Standard or In/Out timesheet to enter time against projects, tasks or activities (or against nothing)

  • Include comments and custom field data

  • Submit your timesheet

Create time punches

  • Punch in and out for breaks and shifts

  • Record time against activities, projects, and tasks

  • View and correct historical punches

Replicon Mobile doesn't support users who can punch against both projects and activities.

Complete and submit expense sheets

  • Include all expense details available in the web version of Replicon, including currency and billable status

  • Take pictures of receipts and upload them to Replicon

Book time off

  • Create a booking or add time off to a timesheet

  • View your available time off and holidays

View your schedule

  • View shift times, including break times and notes

View, approve, complete, and correct items

If you're a Polaris PSA user, you can use our Polaris PSA app to carry out tasks specific to that product, such as setting up projects, and submitting and accepting SmartBeats.

Requirements for using Replicon Mobile

To use Replicon Mobile, you must have:

A Replicon account

You will need either Google SSO, SAML, or Replicon authentication information (company name, user name, password) to log in to the app.

An Android or iOS device, with a data connection

We support the following:

  • An Android device that uses Android Marshmallow (Android OS 6 or higher), or

  • An iPhone, iPod Touch, or iPad that uses iOS 12 or higher

To use fingerprint ID, you need:

  • Any Android phone with a fingerprint sensor

  • An iPhone, iPod Touch, or iPad device with a fingerprint sensor (home button)

To use facial recognition, you need:

  • An iPhone X

FAQs

Getting the app

Why can't I find the iOS app when I search the App Store?

Check that the iPhone Only option is selected in the App Store before you search Replicon. The app will only be returned if this setting is selected.

How often is the app updated? Where can I find information on what has changed?

Updates to the app are published on a regular basis. We recommend you enable auto-update for the Replicon app so you’re always using the latest version. Noteworthy changes to the app are listed in the release notes published on our community.

Is there a Replicon Mobile app for Windows phones?

No. We do not currently have plans to create a Windows phone app.

My company is using an older version of Replicon. Can I use the app?

Yes. When you log in to the app it will display the proper version of Replicon.

 

Logging in

What credentials do I use to log in to the app? Do I need any special permissions?

Use your Replicon web app credentials to log in. Refer to Logging in and out of Replicon Mobile for more information. You don't need any special permission assigned to use the app.

What authentication methods does the app support?

You can log in to the app by entering your credentials, by SSO or using face or fingerprint authentication. Refer to Logging in and out of Replicon Mobile for more information.

 

Using the app

How often does data sync between a mobile app and the web version of Replicon?

Syncing between versions should happen immediately. In the app, you may need to pull-to-refresh pages before you’ll be able to see new data entered in the web version.

How do I refresh data that displays in the app?

You can pull-to-refresh (pull downwards on any screen) to refresh what data you're viewing.

How can I change the order the icons appear on the iOS app?

If you have more than 5 icons across the bottom of your app, you can change the order in which they appear. Tap the More button, then tap Edit to access the setting.

Does the app record my location when I punch in or out?

The app may record your location depending on your company's punch entry policy. It may be set to require the location, or to capture it if it is available.

How do I switch between Replicon Mobile and other apps on my iPhone?

Use the App Switcher to quickly move between apps. If you're using iOS 15:

  1. To see all open apps in the App Switcher:

      • On an iPhone with Face ID®: Swipe up from the bottom of the screen, then pause in the center of the screen
      • On an iPhone with a Home button: Double-click the Home button

  1. Swipe right to browse the open apps, then tap the app you want to use.

What does this message mean: There are data conflicts between server and device. Which data would you like to keep?

If you use the Android Mobile app in offline mode, you may occasionally see the message above. It means that data on your mobile app differs from the data that Replicon has stored for you. If you have changed your Replicon data on the mobile device (for example, entered time in a timesheet) while you were offline, select Client to keep the data and upload it to Replicon.

Can I use the app when I don't have an internet connection?

The app has an offline mode that supports clocking in and clocking out. You'll need an internet connection to carry out any other tasks using the app.

Where can I send feedback regarding the apps?

Please send your comments or suggestions to [email protected]. We welcome feedback.

Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

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